Jessica is a passionate content strategist and team leader across the CNET family of brands. She leads a number of teams, including commerce, performance optimization and the copy desk. Her CNET ...

A first look at Apple's latest smartphones. Cupertino, Calif. Sept. 10, 2013 — -- Wait, two iPhones? What? Why? Yes, in case you missed it, earlier today Apple revealed two new iPhones -- the ...

A 5S program consists of sort, straighten, shine, standardize and sustain. Learn how to implement a 5S program, boost ...

We dish out details, photos, and videos of Apple's hotly anticipated next-generation iPhone, which comes with that fingerprint scanner, three color choices, and an A7 chip. Jessica Dolcourt VP, ...

Apple to phase out iPhone 5 and replace with iPhone 5S and 5C. Sept. 10, 2013— -- Come Sept. 20, the iPhone 5 that you know and love is plucked from Apple's tree for good. "We are going to ...

If you're shopping for a new iPhone this holiday season, Apple has two new handsets to choose from. The iPhone 5s is the higher-end model, but are its upgrades worth the extra US$100? Or do you thumb ...

The iPhone 5S and 5C arrived last month to a record-smashing first weekend of sales – 9 million were sold, with the iPhone 5S proving more popular than the less-expensive 5C. I was among those waiting ...

Apple has settled into a pattern. While most smartphone makers try to blow our minds once a year with eye-catching new designs, shapes, and sizes, Apple has stuck to its guns: a redesigned iPhone one ...

Leadership teams that clearly link the target condition of a sustainable 5S process into the overall business strategy for operational excellence will make quantifiable financial gains. At Milliken & ...