Apple released urgent iOS updates, including iOS 12.5.8 for older iPhones, after emergency-call issues in Australia and a ...

Apple today released iOS 26.2.1 and iPadOS 26.2.1, minor updates to the iOS 26 and iPadOS 26 operating systems. The new ...

Apple might be the next company to add a ChatGPT-style chatbot to its Support app, likely as a way to automatically handle cases covered in its documentation and hand off only the trickier ones to a ...

Apple needs an IT Knowledge API. It gives device management service vendors official support data to power accurate, real-time AI tools.

Apple's new AI-powered Support Assistant hasn't officially launched for everyone, but some users are able to test an early preview. In July, we learned that there was a strong likelihood that Apple ...

In late 2023, Apple finally added RCS support for the iPhone. RCS – or Rich Communication Services – is a communications standard for messaging, supported by most Android phones, offering features ...

Apple announces new software for its devices once a year, at the World Wide Developers Conference. That took place on Monday, June 10 and it confirmed precisely the reports that had leaked ahead of ...