You finally have users showing up. A few are paying. A few are asking for discounts. One investor asks why you chose monthly subscriptions instead of usage-based pricing, and you realize you don’t ...

The traditional SaaS playbook—charge by seat, bundle features, sign annual contracts—was built for a different era. When users drove outcomes, it made sense to tie value to access. But AI doesn’t just ...

NEW YORK--(BUSINESS WIRE)--Kustomer, the innovative AI-powered customer service platform known for personalizing every interaction through connected, efficient and proactive customer service, today ...

REDWOOD CITY, Calif. & LONDON--(BUSINESS WIRE)--Zuora, Inc. (NYSE: ZUO), a leading monetization suite for modern business, today at Subscribed Live London announced new capabilities to ease and ...

Per-seat software licenses may soon be obsolete. Most software will soon be purchased by agents. Prepare for consumption-based pricing models. Goodbye, per-seat software licensing? Goodbye, software ...