When a customer steps through the doors of a retail location looking to purchase a new product, they want to be helped by a friendly, knowledgeable sales associate who can answer their questions, ...

Retailers wanting to provide the best possible customer experience need to focus on building associate engagement and loyalty by treating them properly. Proper treatment starts during the training ...

When Abdi Shayesteh arrived at King & Spalding as a New York corporate associate in 2007, he had a scary realization: Law school didn't teach any of the tasks he was being asked to complete. "Your ...

Walmart has started using Spark City, a simulation-style training game in the form of a mobile app, to assist in training its store associates and prepare them for a variety of potential in-store ...

Deals@Milbank is the latest in a suite of associate training initiatives at the firm, one of several law firms to beef up its programs for young lawyers in recent months. Building on the success of ...

A retail sales associate with deep understanding of the product they’re selling, good communication skills and honest enthusiasm has always been one of the most powerful tools for sales success. This ...

Walmart is harnessing the power of virtual reality to train over a million associates across the country. The big-box retailer will deploy 17,000 Oculus Go headsets to almost all of its 5,000 stores ...

Vic Melfa (with his daughter, Maria Bolstad Barrett): “More big companies found out about us, so we got big contracts.” PHOTO/EMILY MICUCCI The Training Associates, an IT and business professional ...

Private-equity firms are hiring less-experienced junior talent to meet surging deal flow. Large firms are hiring undergraduates instead of poaching from investment banks. Wall Street Prep's founder ...