There’s strength in numbers – at least when it comes to pooling data to help the University of Toronto improve its services. A new global benchmarking program set to launch in May will compare U of T ...
The University of Toronto has entered the third year of its participation in UniForum, a global benchmarking data collection program. The data is used to enhance administrative and support services at ...
Less-than-truckload carriers have found a new ally in their quest for operational excellence: each other. On Oct. 1, the National Motor Freight Traffic Association held its first meeting for a new ...
When Chris Henry conceived the idea of benchmarking financial and operational data for trucking companies in North America, he faced resistance. "Those first 90 days were full of rejections, ...
Governments are turning to private sector techniques — namely benchmarking — to ensure that their back-office processes meet industry performance standards, according to a new study by Accenture. The ...
In cybersecurity, change is the only constant, and the legislative landscape is heating up worldwide. This is forcing many organizations to assess and rethink their internal security programs, ...
PORTLAND, Ore.--(BUSINESS WIRE)--AskNicely, a leader in customer experience software for service businesses, today announced the launch of a free CX benchmark program for service businesses. Beginning ...
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