Looking for the best AI chat app? I have culminated a list of the best AI tools, that I have tested and ranked in this read.

AI receptionist platform proves artificial intelligence can reliably handle real customer conversations at scale.

Investors have plowed billions of dollars into AI startups that promise to help answer annoying customer service calls for businesses big and small. PolyAI has just raised a new round on a $750 ...

iOS 26 allows iPhones to screen unknown calls using AI. Callers provide reason for calling; responses are transcribed in real time. Users can reply with pre-written or custom messages via AI voice.

Many companies are moving beyond rigid, scripted chatbots toward more natural customer interactions. A new voice AI agent called Leaping AI is part of a movement bringing the call center industry into ...

Overview:  AI handles routine questions instantly, while humans focus on complex and emotional issues. Done right, support feels more personal, not automat ...