It’s the catch-all department in many companies where top sales funnel activities like lead and demand generation are found, or lower sales funnel strategies including pre-sales support, pricing ...

For years, customer relationship management (CRM) in law firms has often been viewed as a glorified Rolodex — a necessary but often underutilized system primarily seen as a data repository. With the ...

Using the right customer relationship management (CRM) system for your business can increase efficiency, communication, customer retention and revenue. However, a CRM switch can be challenging for ...

It is becoming increasingly difficult to function in the modern digital economy without some form of automated customer management. Not only has ecommerce turned even the smallest business into a ...

To realize the detailed design through programming and configuration and provide guidance and mentoring to other software developers. Development of CRM model driven apps to facilitate lead management ...

Depending on the nature of the industry, the degree of success which can be achieved by a business is determined, at least in part, by its ability to master customer relationships. Attracting new ...