Despite the Army's insistence that soldiers should bring issues to their chain of command, rank-and-file troops are heading online to resolve problems when their unit leaders can't, or won't. By Patty ...

A chain of command is a formal, structured communication technique used to resolve patient safety issues. Through this process, care team members can escalate a concern through leadership levels until ...

When team members sidestep established processes and the chain of command, it’s more than an inconvenience—it can erode trust, disrupt communication, and harm your credibility as a leader. When ...