Change is difficult, and the reluctance to change, often on the part of end-user employees, has been at the heart of countless failures of new technology deployments within businesses. Such failures ...

Change management is among the most complex and challenging processes Global 2000 organizations face. Indeed, many IT service quality problems can be linked directly to poor change-management ...

Change Strategist & Managing Partner at NSP & Co. I'm passionate about sharing change management strategies for our evolving business world. Organizations today are navigating a sea of unprecedented ...