Cisco Systems has been a collaboration juggernaut over the last two years with its popular Webex platform that’s risen to the top as one of the leading videoconferencing and collaboration solutions ...

Forbes contributors publish independent expert analyses and insights. I write about disruptive companies, technologies and usage models. For the first time in three years, Cisco Live!, Cisco's annual ...

‘From a networking standpoint, from a collaboration standpoint, from a hardware and devices standpoint, from an artificial intelligence standpoint — we’ve made billions of dollars of investments in ...

Cisco Systems Inc. is upgrading Webex with new artificial intelligence features designed to make customer service teams more productive. The company debuted the update today at the Enterprise Connect ...

Cisco Systems Inc. is enhancing its Webex contact center and videoconferencing platform with expanded artificial intelligence capabilities that are designed to boost productivity for workers, no ...

At Enterprise Connect 2023, Cisco introduced several artificial intelligence (AI)-powered Webex capabilities designed specifically for hybrid work. Chief among them are smart lighting and smart ...

Cisco unveils Webex AI Agent to enhance customer experience and introduces new AI-powered solutions for productivity. Webex AI Assistant updates streamline workflows, with new features like suggested ...

Cisco is launching new innovations in Webex designed to help organizations adapt to a hybrid working environment, including new asynchronous video messaging capabilities, new mobile device features, ...

At its WebexOne event in Florida today, Cisco is presenting a range of AI enabled agents and products, to be available Q2 next year, including AI-generated scripts from your PowerPoint deck, and a ...

At this year’s Enterprise Connect, Cisco rolled out new AI agents for Webex designed to improve customer service experiences. Cisco is adding new features to its Webex collaboration tool as it expands ...

The big news today is Cisco's $3.2 billion acquisition of WebEx. Just as Microsoft has increasingly focused attention on the SMB market, Cisco is engaging in the same behavior here. Cisco wants to ...