Amazon customers can now file a refund claim under $2.5 billion FTC settlement. Here's how.

Eligible Amazon customers can now request a refund from a settlement over allegations of deceptive Prime enrollment practices ...

Why haven't I received my Amazon refund? What you need to know

In January 2026, Amazon began sending claim notices by mail or email to eligible Prime customers who did not receive an automatic refund between November and December 2025. This notice includes ...

Amazon Prime lawsuit settlement: Eligibility guidelines, refund amounts, and how to file a claim

The company has reached a settlement with the FTC to refund customers who signed up via ‘challenged enrollment flows.’ Here’s ...