How many times have you called a company and the agent who answers sounds robotic? Chances are that the agent is reading off a call script. You are unlikely to get quality service from that agent or ...
The post Call Center Employee Gets Great Feedback For Sounding Natural, But Then A New Supervisor Tells Her To “Stick To The ...
Our Open Call script submission opportunity is currently accepting submissions and, during the window, we've been hosting online drop-in sessions to give writers the opportunity to ask us their ...