Cold calls are often a waste of your time and an unwanted interruption to your day. You might think that, at worst, you end up buying or signing up for something that you don't really need or at an ...

Wouldn’t you hate it if you had a customer service job that turned into a sales job? The employee in this story sure did! Thankfully, there wasn’t a quota involved for sales, just a requirement to ...

In a bid to combat bank impersonation scams, Nationwide has become the latest bank to launch its own caller verification ...

Cold calling isn’t dead, it’s just evolved. While digital channels dominate modern sales conversations, picking up the phone to start a relationship with a prospect who’s never heard of you remains ...