Getting your Trinity Audio player ready... FORT COLLINS — Helene Sposato’s cheery voice on the phone sounds like a friendly neighbor a few houses down the street. You don’t know her well, but she’s ...

FORT COLLINS — Helene Sposato’s cheery voice on the phone sounds like a friendly neighbor a few houses down the street. You don’t know her well, but she’s pleasant when you meet on the sidewalk. She’s ...

Here's something unexpected: Comcast's customer service may actually be improving. The company has a reputation for abominable service, perennially ranking near the bottom of customer satisfaction ...

Comcast service was restored late Monday across the western suburbs after a construction incident caused a lengthy and widespread outage for thousands of customers. A construction crew working at ...