As we continue to embrace the “new normal” in society and in business, several trends are taking shape faster than anticipated. One of those is the shift in engagement and spending habits to online ...

Breakdowns in communication, which account for approximately $12 billion in waste annually in U.S. hospitals, can trigger a series of negative consequences that may ultimately lead to patient harm.

Structured tools can reduce "end-of-round time compression" during multidisciplinary morning rounds in the hospital, according to a new study. Previous studies on multidisciplinary rounds, or MDRs, ...

How well we communicate is not determined by how well we say things but rather, how well we are understood. It’s pretty basic yet, much of the chaos amongst ourselves, whether it be at home or in the ...

As deadlines loom and opportunities emerge, every leader feels the pressure to move fast. In these moments, their instinct is often to gather a small group, make a quick decision, and keep momentum ...

According to the Project Management Institute’s report linked above, ineffective communication is a major contributor to more ...

Any fool can criticize, condemn, and complain but it takes character and self-control to be understanding and forgiving. –Benjamin Franklin Over and over we see conflict arise from communication ...

When immigrant families are forced to live apart — as they search for better wages or schools, as they escape violence or political turmoil — communication across great distances is often the last ...