With the growing interest in adopting best practices across IT departments, particularly according to standards such as the Information Technology Infrastructure Library (ITIL), many organizations are ...

As VoIP moves from the labs to production environments, the network becomes a more important corporate asset and thus the effect of downtime will be more acute. While companies spend millions on ...

“Technical effects of some embodiments of the invention are improved and computerized ways to facilitate implementation of a secure configuration management strategy in a way that results in an ...