Overview: Practical projects show how data supports real decisions across industries and services.Analytics skills grow ...

Key data and analytics trends in 2026 include decision intelligence, real-time analytics, semantic layers, platform consolidation, and board-level governance. Here's what you need to know.

Understanding and anticipating customer needs is more crucial today than ever. Predictive analytics has emerged as a game-changer in the quest for exceptional customer experiences (CX), enabling ...

LONDON, ENGLAND - MAY 10: A shopper carries bags through the Oxford Street financial district on May 10, 2024 in London, England. The Office for National Statistics (ONS) revealed that the UK's gross ...

As customer expectations continue to rise and the traditional reactive models of customer service are increasingly proving to be inadequate, the quest for excellence in customer support today has led ...

From increasing doubts about information security to concerns about transparency, reliability, and sustainability, in 2025, consumer expectations are higher than ever. Such trends in consumer behavior ...

Forbes contributors publish independent expert analyses and insights. Shelley E. Kohan covers the retail industry and is based in New York. AI-retail intelligence is transforming how retailers ...

Retail and CPG brands face an incredibly complex sales and marketing landscape, with channels ranging from traditional brick and mortar stores to e-commerce – and the latter growing fast. Every day ...

Consumer Edge, a provider of consumer alternative data intelligence, announced its acquisition of Earnest Analytics, a transaction and healthcare data platform. The deal brings together two ...

Semantic layers break silos and establishes a single source of truth, while greatly simplifying interaction with complex data ...