There were a total of 361 consumer complaints submitted to the Consumer Financial Protection Bureau (CFPB) related to the reverse mortgage industry during the calendar year 2023, according to a ...
Canadians with complaints against their bank have their work cut out for them if their case happens to be a complicated one. That’s the main finding of a lengthy government review of the way Canada’s ...
OTTAWA, ON, July 31, 2025 /CNW/ - Today, the Financial Consumer Agency of Canada (FCAC) published the findings of a report on the complaint-handling procedures of small and medium-sized banks in its ...
Consumers face delays, complications when escalating complaints against Big Six banks, watchdog says
Canada’s financial consumer watchdog says customers of the Big Six banks are being hit with delays and complications when they try to escalate complaints and that most simply give up. In a review ...
What does your organization do? The OmbudService for Life & Health Insurance (OLHI) is a free, impartial dispute resolution and information service for consumers of Canadian life and health insurance ...
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