Basing her tips on recent neuroscience research, Benchmark Communications CEO and executive coach Glaser instructs readers on how to enhance conversations in a professional setting, and develop new ...

With so much of the workforce shifting to hybrid and work-from-home models, it’s become rarer to get genuine face time with colleagues. For better or for worse, our workdays are denser, with fewer ...

Are we set on merging technology with biology? Source: Tiffany Lucia/CreatingWE The connection between conversational AI and conversational IQ is inevitable, but what's the difference? Artificial ...

Navigational listening is the most powerful tool for influencing others and creating transformation—perhaps, at times, more powerful that speaking. This highest and most expansive form of listening ...

Conversational AI Concept - Natural Language Processing - NLP - Computational Linguistics Concept - AI-based Virtual Assistant Generating Voice as a Soud Wave Creating truly conversationally ...

SAN FRANCISCO--(BUSINESS WIRE)--Genesys®, a global cloud leader in AI-Powered Experience Orchestration, has been positioned as a Leader in the IDC MarketScape: Worldwide Conversational Intelligence ...