ALBUQUERQUE, N.M. (KRQE) – A group of University of New Mexico students got really creative building what’s known as “chatbots.” “It’s election season and what better idea for a chatbot than Donald ...

Telegram Messenger is quite popular, more than you might think. It’s not yet on the same level as WhatsApp. Now, one of the best features of Telegram is the ability to use Bots to improve the service.

Estimates place the number of contact center agents in the United States at roughly 1.8 million, and the industry’s turnover rate averages between 30 percent and 45 percent. Those statistics are ...

For the uninitiated, emoji are special characters, like a winking face, dancing girl or, yes, pile of poop. They’re approved and distributed by the Unicode Consortium, which creates guidelines needed ...

Rabobank has embraced robotic process automation technology, in the process turning many of its employees into so-called citizen coders who design bots to automate their least-favorite tasks. So far ...

Apps like Tinder have streamlined the process of dating. You choose the people you’re interested in, and if they’re interested in you too, you chat online for a bit. If there’s a spark, you meet up in ...