A frightened 20-year-old rape victim received zero sympathy from 911 dispatcher. June 12, 2014— -- Emergency dispatchers have a tough job answering life-altering calls to the most traumatizing ...

The 911 dispatcher who took the call from a social worker minutes before John Powell killed himself and his two sons in an explosion was reprimanded for his handling of the call, FOX13 reports.

A Las Vegas 911 dispatch operator will keep her job after hanging up on a caller who came home from work to find his mother dead – and now the city’s fire department is planning to hire a quality ...

When you’re a 911 dispatcher, it takes a lot, from communication to staying calm under pressure. For one man, he had what it ...

A 911 dispatcher has been fired after being accused of mishandling a dire call from a supermarket employee who quietly pleaded for help as a white gunman opened fire in Buffalo, New York, last month, ...

If there is one thing that is harder than being a 9-1-1 operator/dispatcher, it’s training someone to be one. Not everyone chooses to be a trainer. Not everyone who chooses to be one is a good one.

Last week, we reported that current free-agent football player Richard Sherman was arrested and faces several charges, including one on suspicion of burglary domestic violence. The cornerback was ...

CHARLESTON, SC (WCSC) - Charleston County is short more than 45 people who handle 911 calls, according to Director of the Charleston County Consolidated 911 Center Jim Lake. Lake said the 911 operator ...

(AP) A Pennsylvania 911 operator faces a rare charge of involuntary manslaughter for failing to send an ambulance to the rural home of a woman who died of internal bleeding a day later, despite a plea ...

BUFFALO, N.Y. — A 911 dispatcher who allegedly hung up on a woman inside the Tops grocery store during Saturday's massacre is now on paid administrative leave. The allegation came from Latisha Rogers, ...

WILLIAMSTOWN, N.J. – COPS Monitoring, a provider of professional monitoring services, announced that one of its dispatch team members, Dorjan Engram, has been recognized as the Integration Association ...