The Test Drive feature lets you see aspects of the Microsoft Dynamics CRM as part of a guided tour. The Test Drive for Microsoft Dynamics CRM is role-based, so you see different screens and tip boxes ...

With AI-powered features in WhatsApp4Dynamics, we’re enabling businesses to move beyond routine replies and towards ...

Microsoft Dynamics 365 is a comprehensive customer relationship management (CRM) solution packed with advanced features enhanced by AI capabilities. It offers a robust set of tools to help businesses ...

Microsoft is continuing its twice-annual Dynamics 365 update pace, by providing its Release Wave 2 plan documents on June 10. The new features outlined by Microsoft include both new pieces of its ...

In March of this year, Microsoft officials already had a fairly good idea as to what would be in the Fall 2015 wave for Dynamics CRM. On September 8, officials confirmed the feature set for the ...

Four months out of the gate, Microsoft Dynamics CRM Online has been updated with Web 2.0 functionality to support Internet marketing campaigns, as well as other activities. The new features allow ...

Its flagship Dynamics 365 CRM maps integration app, Maplytics ™, a 5-star rated Preferred App on Microsoft AppSource, is changing the way locational intelligence is leveraged with features like Radius ...

Salesforce is better than Microsoft Dynamics, thanks to its abundance of features, robust team infrastructure functionality, and better customer support. In fact, Microsoft Dynamics is only better on ...

The on-premise Dynamics CRM and cloud-based Dynamics CRM Online are currently used by some 30,000 customers with 2 million users, said Seth Patton, senior marketing director for Dynamics CRM, in an ...

Forbes contributors publish independent expert analyses and insights. I write about tech that impacts my small business - and yours. You're looking for a CRM system for your company. But you're not ...

When a CRM is clear and simple to navigate, your team spends less time figuring out how to use it and more time doing the actual work. If you want to increase user adoption of your CRM, it's important ...