Grappling with all the uncertainty, the epidemiologist’s role during the pandemic proved confusingly complex. A more pragmatic, problem-solving mindset might help in making good decisions. The last 20 ...

Our daily lives are built on seamless digital experiences, from checking in for a flight to running global logistics. The reliability of our applications has become a fundamental business dependency.

Years ago, I came into healthcare in a roundabout way. I studied industrial engineering, the science of looking at processes and systems and understanding, even predicting, how they work together.