Have you ever wanted to give a coworker sensitive feedback but decided not to for fear the conversation would not go well? Does it sometimes feel unsafe to share your honest viewpoint because there is ...

As a natural introvert I've always dreaded coming up with witty conversation especially with those I don't know. Let's face it, even if you're a chatty Cathy, we've all been in conversations so ...

When tension rises in the exam room, having specific, ready-to-use phrases can make a meaningful difference in managing ...

Feedback has the power to motivate and improve performance, but it often backfires. Instead of sparking growth, it can trigger defensiveness or lead to silence. Some people soften their words so much ...

But these little words may be much more important than that. A few linguists now think that far from being detritus, they may be crucial traffic signals to regulate the flow of conversation as well as ...

Family career questions at holiday dinners are stressful, but they're also free practice for a critical professional skill: explaining your work to non-experts.

Not many people like having difficult conversations. Yet, the reality is that, as leaders, we must be willing to sit with the difficult feelings involved and engage in hard conversations. From ...

Over the past decades, researchers have developed a wide range of advanced social and assistance robots that could soon be introduced into households worldwide. Understanding how the introduction of ...

In today’s digital age, email has become the default mode of communication for many young lawyers. While reliance on email offers efficiency and convenience, it cannot replace the impact of a direct ...