In everyday language, the term validity is typically used to describe something as being trustworthy or legit. It's meaning in psychology suggests something similar—it's all about whether we can trust ...

Originally published by Bernard Marr on LinkedIn: IT Service KPI Examples: How Do You Measure IT Service Delivery? The benefits of measuring IT service delivery are clear. If you resolve a customer IT ...

This is the second in a series of articles about impact measurement for social entrepreneurs. Social entrepreneurs who are serious about having impact or about attracting capital from sophisticated ...