The black-and-white Volkswagen Beetle pulled up in front of a suburban Antioch home, and a man wearing a white shirt, white socks, black tie and black pants got out and rang the doorbell, holding up ...

Best Buy is hoping to expand its Geek Squad business by adding Total Tech Support. With Total Tech Support, Best Buy customers can get help for all their technology and appliances, immediately and ...

The geeks in Best Buy's Geek Squad have long taken on one-time tasks for customers, such as fixing a broken laptop or installing a new TV. But as consumers fill their homes with more connected gadgets ...

MINNEAPOLIS--(BUSINESS WIRE)--As we add more internet-connected devices to our home networks, it’s increasingly common to encounter problems when Wi-Fi performance just can’t keep up. A new service ...

The FBI has reportedly been paying members of Best Buy’s Geek Squad – effectively a tech support service – to look for data that may relate to criminal activities on the PCs of customers that they are ...

DAYTON, Ohio — They read computer manuals for fun. They wear clip-on ties. They're geeks … and they could make your life a lot less complicated. The Geek Squad is a 24-hour computer support task force ...

Tackling computer glitches yourself is so 2008. “About 15% of home computers are infected with malware so fixing them has gone the way of lawn-mower service — it’s no longer a do-it-yourself thing,” ...

"Knock knock. AT&T here to set up your computer!" AT&T has decided to jump into the home computer/TV repair game by launching a new service called ConnecTech that will be available for residential ...