But you can also be smart enough to be generous, thoughtful, and kind. You can build people up instead of tearing them down.

I was ringside at an MMA match, sitting at a private table with millionaires, former Navy SEALs and nonprofit board chairs. And I was relieved and grateful when a guest near me confided quietly, “You ...

Prominent American sociologist Randy Hodson coined the term “management citizenship behavior” (MCB) in a 2002 article and it still rings true today. His research concluded that MCB reduces conflict ...