SAN FRANCISCO, Jan. 17, 2018 /PRNewswire/ -- Genesys ® (www.genesys.com), a global leader in omnichannel customer experience and contact center solutions, has reported that nearly 100 top brands ...

Library of Genesys PureConnect (for On-Premise / Cloud) ICWS API code snippets - ioffe-ben/pureconnect-icws-code-snippets ...

As a leading provider of outsourced sales, distribution and after-sales support services to local clients in the finance, insurance and telecommunications sectors, Rewardsco Sales relies on its ...

Tutorial: Configure Genesys Cloud for Azure for automatic user provisioning with Microsoft Entra ID Learn how to automatically provision and de-provision user accounts from Microsoft Entra ID to ...

eSpeaks host Corey Noles sits down with Qualcomm's Craig Tellalian to explore a workplace computing transformation: the rise of AI-ready PCs. Matt Hillary, VP of Security and CISO at Drata, details ...

Ocular Technologies, a South African customer engagement specialist, has achieved value-add reseller (VAR) status with Genesys, a global customer experience and contact centre solutions provider.