When an employee or customer needs virtual technical assistance, an agent from a remote help desk can resolve the issue quickly and conveniently. As many businesses around the U.S. have permanently ...

AUSTIN, TX--(Marketwired - Dec 9, 2014) - SolarWinds (NYSE: SWI), a leading provider of powerful and affordable IT performance management software, today introduced new integration between SolarWinds ...

With in-person IT support now relatively rare, tech workers are under increasing pressure to support end-users and endpoint devices remotely — and they need better overall support and tools to do that ...

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Buying for the first time? Know what your options are. Considering replacing what you have? You might just save 25% or more on licensing costs. Here's what to look for and 12 leading remote support ...

How to share your desktop for remote support with Chrome Remote Desktop Your email has been sent When all other remote screen sharing solutions fail, you can always turn to Chrome Remote Desktop to ...

When you purchase through links on our site, we may earn an affiliate commission. Here’s how it works. Chrome Remote Desktop is easy to set up, but it’s also limited to relatively basic features. Paid ...

New administrative functionality improves handle time, session start times, and implementation times to improve time to value without impeding security New features simplify user management, improve ...

If you ask for help from the IT Service Desk they may want to try to provide immediate help by a remote support tool called BeyondTrust. It is a remote support solution that allows the IT Service Desk ...

DataField Technology Services has announced the expansion of its staffing division to include dedicated help desk staffing services, broadening the company’s workforce solutions to support ...