Facebook, Twitter, Instagram, Youtube; it’s tough to do business these days without having at least a fledgling presence on these and other social media sites. Although the purest definition of social ...

Your most valuable asset is your brand reputation. Learn how to protect it by keeping employees and customers happy and using reputation-management tools.

Online reputation management (ORM) is, at its core, a reflection of a company's ethical standards. A company with strong ethics and that does business in an honorable and above-board way will find it ...

A company's online reputation can make or break its success. Today’s consumers are online for long periods of time, and as such, the success of a company can be largely determined by its online ...

Cofounder and CEO of PissedConsumer, a review platform that helps consumers be heard and brands improve their customer service processes. Consumer feedback has a significant hand in shaping the public ...

This guide describes online reputation management and how brands can use it to keep their public image positive.

Your online reputation is what users can learn about your brand within a few seconds. But today, it’s not only about what users might think. We also need to care about AI. In this article, you will ...

Negative content in search results can harm your reputation, but with these suppression strategies, you can take control of your online presence. Utilizing advanced Google search operators and setting ...

If people are talking about you and your business online, you want to know about it. As a small business, it’s important to monitor your online reputation. Gaining the trust of consumers will make or ...

One Google search can shape a customer’s decision — or drive them away. Here’s how to take control of your brand image with six practical steps. A single bad review on Google can drive customers away ...

The perception of a brand can greatly impact its success or failure. To effectively manage and maintain a positive brand reputation, businesses rely on advanced tools and strategies. Among these tools ...