When you run a business, you interact with suppliers as much as customers. When a customer has a complaint for you, you should resolve it. Just the same, if you have a complaint with a supplier, you ...

In small businesses that have a progressive discipline policy for their employees, a written letter is typically used after a verbal discussion of unwanted behavior has taken place. In this instance, ...

Most of us would rather not take the time to fire off a complaint letter after receiving poor service or purchasing a product which didn’t live up to expectations. We just spend our money elsewhere.