We believe that VoIP and IP Telephony have passed the “tipping point” so that the key question now is no longer whether/when to install, but how to manage what you have installed. So today we’d like ...

The two-way transmission of voice over a packet-switched IP network, which is part of the TCP/IP protocol suite. The terms "IP telephony" and "voice over IP" (VoIP) are synonymous. However, the term ...

IP telephony is a next-generation technology that is changing the way companies communicate, and is reshaping the business landscape. Through the unification of voice and data networks, IP telephony ...

The IP telephony market in North America dropped 2 percent from the fourth quarter of 2007 to the first quarter of 2008, according to Infonetics Research. In addition, the market fell 4 percent year ...

There are good reasons for banks to embrace voice over IP. It aids multi-media applications, facilitates channel integration, allows for system-wide software upgrades and could even make offshoring ...

What follows are products that can help you bring IP telephony to your call center. VoIP-Enabling Software One option for kick-starting IP in your call center is to connect your switch to a server ...

SINGAPORE--In a move to further liberalize the nation's telecommunications market, the government has announced plans to issue new 8-digit numbers to operators offering voice over Internet Protocol ...

Avaya in September debuted a new version of IP Office, its primary unified communications offering for small and midsize businesses. The update, IP Office Release 5, is software that can be customized ...

In our tests, we developed a plan for realistically assessing how secure vendors’ IP telephony packages are – or aren’t – against a determined, malicious attacker. While we invited the top five ...

As industry moves from traditional telephony toward Internet provider telephony, Rochester Institute of Technology has partnered with MAC Source Communications, an Avaya Inc. Gold Business Partner, ...