The IRS on Friday unveiled a new Taxpayer Experience Office as part of a long-term plan to improve customer service issues. The office will focus on "all aspects of taxpayer transactions," working ...
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Best ways to contact the IRS (and actually get through)
If you've ever tried to get in touch with the IRS during tax season, you know it can be a nightmare. There just never seems ...
The Internal Revenue Service (IRS) answered a smaller share of taxpayer calls and kept taxpayers on hold longer last year than in other recent years, according to a new report. The IRS was only able ...
If you tried to contact the IRS with a question about your taxes this year, chances are you didn’t get a response. The IRS estimated that it would only answer 17 million of the 49 million calls ...
Tax season is upon us, with Americans able to file their taxes as early as next Monday, January 26. The next three months ...
The Taxpayer First Act embodies several principles for improved IRS customer service that have been central to AICPA advocacy efforts in recent years. The IRS issued final regulations and new proposed ...
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