In fact, one of the things we're doing is we're implementing change management in ServiceNow. I won't detail all of stage three here; I recommend checking the slides in CDW's Now at Work presentation.

Change is difficult, and the reluctance to change, often on the part of end-user employees, has been at the heart of countless failures of new technology deployments within businesses. Such failures ...

Consulting and Implementation partners utilize their industry and domain expertise to guide customers on how to implement and maximize ServiceNow solutions for business success. Partners use ...