Ms. Peach used Kaizen, a process improvement strategy within lean manufacturing, within her division’s hospitals. Kaizen encompassed a three-day workshop in which front-line workers in the emergency ...

Jon Miller of Gemba Research on how to ensure the ideal process flow for Kaizen What is the ideal process flow for kaizen? This is a good question and one that reveals how common it is to struggle ...

Lean process improvement methodologies are finding their place not just in manufacturing but in the clinical setting, where removing inefficiencies benefits not only the hospital but the patients ...