SUNNYVALE, Calif., Feb. 03, 2022 (GLOBE NEWSWIRE) -- eGain Corporation (NASDAQ: EGAN), today announced that the integration of eGain Knowledge Hub™, its award-winning solution for modern knowledge ...
Raytion’s industry-leading information retrieval technology will enable unified real-time access to business-critical data across multiple enterprise sources for a more powerful, efficient, and ...
SANTA CLARA, Calif.--(BUSINESS WIRE)--For six years running, ServiceNow (NYSE: NOW), the company that makes work, work better for people, has been named a Leader in the 2019 Gartner Magic Quadrant for ...
ServiceNow CEO Bill McDermott took to the main stage at Knowledge 2023 to tell the audience that with the advancements in AI, intelligence will become the primary source of value creation. Some 15,000 ...
ServiceNow today at its Knowledge 2024 customer and partner event in Las Vegas announced a partnership with Genesys, integrating the Genesys Cloud platform with ServiceNow Customer Service Management ...
Management systems for DevOps have grown in popularity over the years, as many organizations have brought software developers, IT and DevOps under a single roof. Software platforms like Jira Service ...
At last week’s Knowledge 16 conference, the big news from service management vendor ServiceNow (NYSE:NOW) was its push into customer service management (CSM). Venturing beyond its information ...
Join our daily and weekly newsletters for the latest updates and exclusive content on industry-leading AI coverage. Learn More ServiceNow cut its teeth in IT service management (ITSM) and IT ...
ServiceNow has set its sights on the CRM market. If you hadn’t heard it before now, it came through loud and clear at Bill McDermott’s Knowledge user conference keynote this year as he declared that ...
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