The learning curve, also referred to as the productivity experience curve, represents the improvement in an employee's production or work output as he learns the steps involved in each task. As the ...

While some employees embrace new technology in the workplace, others understandably dread tech upgrades. They’ve just hit their stride on the old "new" system and someone decides it’s time for a ...

In surgical training, learning curves are used to plot the number of attempts required to master a difficult procedure, or the number of procedures required to achieve proficiency. It is incorrect to ...

In the extensive literature on learning curves, scholars have ignored outcome measures of organizational performance evaluated by customers. We explore whetehr customer dissatisfaction follows a ...