If you need help figuring out the new Kindle or iPad you just got for Christmas, there’s a help desk for that. The Free Library of Philadelphia has set up its first post-holiday tech table to assist ...
“Reprints Desk built its reputation for service and support in document delivery, arguable one of the most difficult categories to get right within the information industry,” said Scott Ahlberg, chief ...
How an intellectual property help desk set up by a university library team is helping inventors protect their work, with lessons on what has proven most effective The steel pan, invented in Trinidad ...