Solution providers have spent countless hours building remote-access solutions that give equal weight to security, functionality and ease of use, but in many cases this balance is impossible to ...

Sure, I could write a whole How-To on rolling your own “Back To My Mac.” It involves port forwarding, obtaining a Dynamic DNS, blah blah blah. Or you could use the iPhone app LogMeIn Ignition [iTunes ...

I need help choosing a good remote access program. I would be using it to help various family/firends (read: my grandmother and others)fix their computer since they are not the most tech-savvy.

LogMeIn, a company that specialises in remote support technology, is currently demonstrating its support for the Android platform at Mobile World Congress. Rescue+Mobile for Android allows IT support ...

I support someone who uses a Windows 10 PC. I'm royally tired of Teamviewer constantly kicking me off the connection when I'm trying to fix his PC. Without warning. What is a good, free tool to do ...