Change management is among the most complex and challenging processes Global 2000 organizations face. Indeed, many IT service quality problems can be linked directly to poor change-management ...

Mark Karasek, executive vice president of engineering and chief technology officer of The Chamberlain Group, teaches students the fundamentals of changing processes within organizations. When an ...

The site experienced a tragedy in 1990—a deadly explosion. This taught everyone from management to operator the importance of a well-established management-of-change process. Adds Wray, “I honestly ...

If I were to ask you, as business leaders, what keeps you up at night, chances are high that managing change would be at the top of your list. According to a study published in Harvard Business Review ...

Welcome to the first in a series of three articles that cover the adoption and change management (ACM) process. This formal process is designed to increase end user adoption of new technology and ...

Change is hard. Whether it’s a personal change, a business transformation due to a new technology rollout, or a shift in company culture, most people tend to resist change, even when it’s beneficial.