Conversational AI is the layman’s term for Natural Language Interaction (NLI), a subset of Natural Language Processing (NLP) that involves almost all natural language technologies. NLI synthesizes ...

How to Know if a Natural Language IVR Is Worth the Cost Your email has been sent Natural language IVR can boost the agent and customer experience, but it comes at a cost. Here’s how to know if it's ...

Natural Language Generation (NLG) is rapidly becoming one of the most desired capabilities in the Natural Language Processing stack. Prudent enterprises—and the most sophisticated use cases—amalgamate ...

The first attempts at computer-based natural language understanding (NLU) predate the debut of the personal computer, and just like the PC, NLU technology has advanced tremendously in the decades ...

It’s becoming increasingly common to find ourselves controlling and communicating with machines using our voices. This behavioral shift in how we interact with our most valuable and powerful tools has ...

OpenAI models will support direct speech-to-speech and native voice technology to break through language barriers and offer ...

Microsoft plans to integrate Powerset's semantic search technology with some of its own natural-language technology in development in Microsoft Research Microsoft and Powerset confirmed Tuesday that ...

Amazon is using natural language technology to give Fire TV users a new way to search for shows and movies. A new search experience rolling out in the coming weeks lets users search with spoken ...