Knowing what language to use—and what language to never use—when interacting with your customers is a key part of delivering world-class customer service. For me, as a customer service consultant, ...

Now, for younger people, all of these are perfectly normal ways to acknowledge gratitude. They grew up in an era where manners leaned casual, friendly and conversational. To them, “No problem” means ...

Fast-food workers of America beware — there's a new prank going viral on TikTok, and it's all about going places you shouldn't be. The No Doors No Problem prank has been gaining a lot of steam this ...

For some reason, many Instagram posts and Reels are using the same caption. It starts with "No problem! Here’s the ...

A problem doesn't last a lifetime. But how you deal with it can make it linger for years without resolution. In my studies about the topic, I've identified that, in addition to everything that ...

Although he has flown more under the radar the past couple of years, releasing singles like “A Bar About a Bar” and “The Highs & the Lows” in 2022, Chance The Rapper was once at the pinnacle of ...

To determine your risk, start-ups are applying technology to data points as various as your college and the mileage on the used car you want to buy. By Tara Siegel Bernard For decades, the arbiters of ...

With a 2% unemployment rate, the tech industry is rethinking what job applicants need to get hired. Skills-based hiring is on the rise, and 59% of employers are considering eliminating college degree ...

On Tuesday, November 4, Zohran Mamdani clinched the election for mayor of New York City, capturing just over 50 percent of the vote in a four-way race. Mamdani, a member of the New York State Assembly ...