They sound harmless, but they’re not. And yes, you’ve probably said at least one of them.

Everyone communicates differently—even in the workplace. According to Princeton University, there are four main communication styles: passive, passive-aggressive, aggressive and assertive. An ...

Your phone buzzes. It's your boss.Again. Something about the message feels off, like there's a hidden meaning coded into ...

The professional atmosphere of a typical workplace setting can inhibit the direct and honest expression of emotions such as anger and frustration. Yet even in the most business-like environments, ...

Romantic relationships require clear communication to thrive, yet millions find themselves entangled with partners who express frustration through indirect means. Passive-aggressive behavior — the art ...

Passive aggressive leadership in action. As a communications coach to executives and entrepreneurs all over the world, I’ve seen the team-building challenges that passive-aggressive organizations face ...

Tension: We fear direct confrontation but also crave honesty and respect in our interactions. Noise: Conventional wisdom says we should ignore subtle digs or respond in kind—neither solves the deeper ...

Whether it's from a colleague, a friend, or a family member, having the right comeback to a snide remark can cut the awkwardness and steer the conversation back on track. The key is to maintain your ...

It’s a fact of the 21st century that most of us, adults and kids alike, are connected to each other 24/7. The question is: Can all of this technology leave us more disconnected than ever before? As ...