As we step into 2025, customer service in the finance sector is poised for transformative change. Technological advancements, shifting consumer expectations, and intensifying competition will drive ...

Expertise from Forbes Councils members, operated under license. Opinions expressed are those of the author. Throughout my journey leading Digitate, I've witnessed a profound transformation that's ...

The use of AI amplifies the strengths of frontline staff and supports the dynamic nature of in-store service. Through smarter ...

It is evident that artificial intelligence, along with its various technologies, is making a positive impact on user and customer experience. We are witnessing the integration of AI into the public ...

The MarketWatch News Department was not involved in the creation of this content. New AI-powered platform designed to boost advertising performance and drive greater real-world outcomes through ...

Sandeep Kakani, an engineer by training and an innovator by nature, has carved a distinctive path in the medical device industry through his leadership at Align Technology. As the head of customer ...

Discover the power of predictive modeling to forecast future outcomes using regression, neural networks, and more for improved business strategies and risk management.

Forbes contributors publish independent expert analyses and insights. Gary Drenik is a writer covering AI, analytics and innovation. It's easy to see why predictive analytics has such a powerful pull ...

Customer-focused student lender adopts a more efficient income assessment solution, improving the borrowing experience for students and co-signers. SAN DIEGO--(BUSINESS WIRE)--Point Predictive, the AI ...