Delivering on service excellence requires more than service software. At IFS, we understand that service delivery goes well beyond the mere act of an on-site visit. To manage, track, and optimize the ...

Reverse logistics is a term that is often heard but not fully understood by many business owners. Simply put, it’s the process of moving goods from their final destination back to the supplier. In ...

A growing number of retailers are retooling their supply chains to handle returns with surgical precision—transforming warehouses and reverse logistics into engines of value. Unsplash+ Returns are an ...

The pandemic’s impact on the supply chain and all its moving parts cannot be understated. First, it was the issue of too many orders and not enough inventory. Companies couldn’t keep up with ...

The post-peak returns surge is inevitable. Every year, retailers and e-commerce brands brace for the January reckoning—when holiday returns flood warehouses, margins shrink, and balance sheets take a ...