We've already seen Web-based desktops from the likes of Laszlo with its Webtop (see video) and from Sapotek with its Desktoptwo (see video) -- both of which pursue different models (the former, you ...

Salesforce.com will be delivering a new user interface with its latest update. On Wednesday, Salesforce.com touted its next release---the company delivers three a year---and this update includes new ...

Next month will see the first of Salesforce.com’s 2010 releases with the launch of Spring ’10. Of the changes, a new interface will combine much of the old with an updated look and feel that is ...

SALT LAKE CITY--(BUSINESS WIRE)--NICE inContact, a NICE (Nasdaq: NICE) business, today announced new enhancements to CXone Agent for Salesforce that enables omnichannel experiences for customers – ...

Visualforce will provide a way for Salesforce.com ISVs, partners and customers to build graphical user interfaces for applications they assemble for the vendor's Force.com platform. Visualforce can be ...

Slack seemed destined to fall into a blackhole when acquired by Salesforce in 2021. Instead, it has been elevated to a ...

SugarCRM is hoping to gain inroads against its much larger rival Salesforce.com with a revamped user interface it says places emphasis on the needs of individual users, not business managers seeking a ...

Visualforce, used to build application user interfaces, is a key part of the CRM specialist's expansion into the cloud-computing business. Mike Ricciuti joined CNET in 1996. He is now CNET News' ...

SALT LAKE CITY-- (BUSINESS WIRE)-- NICE inContact, a NICE (Nasdaq: NICE) business, today announced NICE inContact CXone support for intelligent routing of omnichannel customer interactions natively in ...

Salesforce.com is not solely a CRM company anymore. It’s a CRM company that has its sights on owning the enterprise SaaS stack, well beyond its core sales roots. The latest example comes with ...