Blackthorn Outlines New Platform Vision to Redefine Salesforce-Native Event Management

Blackthorn, the Salesforce-native event management company, today announced a new platform vision designed to unlock the full ...
Diginomica

Salesforce Connections 2024 - can AI change the retail store experience? Hästens shares the keys to their omni-channel pursuits

Last time we took a close look at Hästens, the pandemic was in full swing, and retailers were scrambling (see Stuart's Hästens makes its omni-channel retail bed with Apple and Salesforce). Fortunately ...
Diginomica

Salesforce Connections 2024 - "Commerce should not be an island" - how customers are personalizing commerce and making sense of Copilots

As I write this, Salesforce Connections 2024 is just past the halfway point, but we can obviously say this is the year of the Copilot. With the Commerce Cloud Copilot heading for a planned general ...
Forbes

Salesforce Blazes A Path To AI ROI With Agentforce

Salesforce CEO Marc Benioff speaks to thousands at the Moscone South Hall during Dreamforce in San Francisco on Tuesday, Sept. 17, 2024. (Photo by Brontë Wittpenn/San Francisco Chronicle via Getty ...
CMS Wire

Slack and Salesforce Just Got Seamless

To eliminate fragmented workflows, Salesforce is embedding Slack directly into its CRM, creating a single space for teams to collaborate and take action with complete customer context New Salesforce ...