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Salesforce’s ChatGPT integration is really about stopping customers from leaking their own data

Execs say DIY OpenAI connections risked pushing CRM data past the ‘trust boundary’ Salesforce users running Agentforce with ...
CIO

Salesforce is tightening control of its data ecosystem and CIOs may have to pay the price

Increased fees for Salesforce’s Connector program are beginning to affect software vendors, potentially raising integration ...
ZDNet

Salesforce launches Customer 360, aims to integrate all your data, applications

Salesforce's big idea is one that you've heard of before from other enterprise software vendors--a 360 degree view of the customer--with different lens. The big question will come down to executing ...
Reuters

Salesforce deepens AI ties with OpenAI, Anthropic to power Agentforce platform

Oct 14 (Reuters) - Salesforce (CRM.N), opens new tab expanded partnerships with OpenAI and Anthropic to integrate their frontier AI models into its Agentforce 360 platform, aiming to deliver ...