AUSTIN, Texas--(BUSINESS WIRE)--SolarWinds (NYSE:SWI), a leading provider of powerful and affordable IT management software, today announced the launch of the integration between SolarWinds ® ...
This integration will reduce the workload for service desk agents, improve efficiency & personalize employee support through conversational AI technology. This new skill will make employees feel the ...
SAN RAMON, CA--(Marketwired - Jan 10, 2017) - xMatters (www.xmatters.com), the intelligent communications platform that connects insights from any system to the people who matter, today announced its ...
One knowledge source for both in-house and Continuum Help Desk technicians enables smooth and consistent IT support for clients around the clock BOSTON--(BUSINESS WIRE)--IT Glue™, the world’s ...
Atlassian is integrating knowledge management tools more throughout its JIRA Service Desk with the aim of resolving service requests faster. On Wednesday, JIRA Service Desk agents will see recommended ...
It’s challenging for a fast-growing small business to offer great customer service while continuing to increase sales at a rapid rate. It would probably go more smoothly if the two departments had ...
Latest Features to Enhance Automation Capabilities for Ticketing and Inventory, Enable IT Professionals to Integrate With SolarWinds' Network and Systems Management Products to Automatically Create ...
If you're looking to automate your help desk look no further than these 10 popular help desk ticket tools that can help you create a more streamlined customer service experience. Help desk software is ...
Whether you’re on the IT team at a company or work for a managed service provider (MSP), a help desk ticketing tool is a must for providing solid tech support. These applications give IT staff and end ...
The integration between SolarWinds Discovery and the Orion Platform increases visibility into IT asset information to improve service management processes Fully integrated with SolarWinds Service Desk ...
DUBLIN, CALIFORNIA, UNITED STATES, February 7, 2023 /EINPresswire.com/ -- Rezolve.ai, a modern employee service desk provider based in CA, announced its integration ...
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