PCMag on MSN

Freshservice

IT help desk platform that helps you track and resolve technical issues from your employees. Additionally, as an Information ...
Spiceworks Cloud Help Desk provides simple and affordable tools for managing internal IT in small businesses, but its feature ...
At its most basic, a help-desk application letsusers create tickets that describe their problems.Technicians use this information tobegin to diagnose the problems, fix them andclose the tickets.